Better Business Bureau

 

Better Business Bureau

 
 
 
 
 
 
 
 
 
 
 

Better Business Bureau

8020 S COUNTY RD 5 STE 100
FORT COLLINS, CO 80528
Shelley Polansky Shelley Polansky
(970) 488-2030 | fax: (970) 221-1239
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Vision

An ethical marketplace where buyers and sellers trust each other

Mission

BBB’s mission is to be the leader in advancing marketplace trust. We do this by

  • Setting standards for marketplace trust
  • Encouraging and supporting best practices by engaging with and educating consumers and businesses
  • Celebrating marketplace role models
  • Calling out and addressing substandard marketplace behavior
  • Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive and equitable marketplace. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

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 (Date: 7/17/2024)