I-80 Towing & Service

I would give zero stars to this company all of my belongings in the car that was impounded I was not allowed to retrieve not even with a notarized letter from the rental company several weeks later the rental company retrieved my car and I had to wait for them to even get my belongings when the belongings or what was left of them were returned I was missing a computer bag a tablet my family members ashes And three car titles that were in my computer bag as well I'm not sure where to start whether I should start just file a complaint with the Better Business Bureau or to file a police report all I can say is don't trust these people don't leave your things in the car they will not be returned to you and the company will not make it easy for you to retrieve your important personal items. Where's all my stuff ???

I had to wait a little longer due to COVID, but they were so helpful when they arrived. They helped remove the big rig tarp from under my car and drove me exactly where I needed to go(Riegel Body Shop) which was also very helpful. On our way he calmed me down (it was scary having a huge 50lb.+ big rig tarp come flying at me) and assured me that Riegel was a reputable place to go and they would help me. On to writing that review with 5 stars!
*This happened in August and I'm just getting around to writing it.

My car broke down outside of Laramie and my insurance company recommended this shop. My insurance actually sent in the request for me, but I did have to call to make sure they received it. The driver called me right away and told me he was on his way up the pass. When he arrived, he was incredibly kind and asked if I was ok. I then sat in the cab while he loaded my car up. We had a really good conversation on our way back to Laramie and he recommended some shops for me to take my car to. He asked if there was anything else he could do to help.

Fast forward to the next morning, I called the shop again to see about a tow from my friends apartment to the only shop that would take it. The same driver called me again and let me know he was about 5 minutes away. He took me and my car to the shop. While he was leaving, I tried to give him a tip for all of his hard work not once but twice. He refused and said that I didn't need to do that. He was incredibly honest, kind, and patient with someone who doesn't know a lot about cars. I will recommend this shop to everyone who passes through because of the quality of service I received.

Absolutely recommend going with any one OTHER than this company, An accident in condo parking lot less than 3 BLOCKS from the collision company = $225! Company will take advantage of local college students! In comparison another tow in a different college tow less than 2 weeks apart......that cost $85 for FOUR MILES!

Super friendly guys! They helped get my locked keys out of my car (tried for hours with a wire hanger) and they quoted me a time and even showed up early!!!

3400 dollars for two hours of work picking up a wreck. The owner refused to send me an itemized receipt on the day of the accident presumably so I can't challenge it so I'd be forced to keep my car here longer. Today's day is New Years 2020, just staring this for the record.

Rude and unprofessional. The way they approached me as a customer was borderline threatening! The ladies in the front office were not interested in helping me, and just immediately called for their manager, a grungy guy in an oil-stained onesie who got in my face with his pall-mall heavy breath. It seems that their primary business is towing for the city, and they do not have an interest in helping anybody - just squeezing honest people for money.

Stay away from these guys and find yourself a quality towing company with honest people!!

This company stinks. They improperly jumped my car and fried the electrical system - my radio/CD panel didn't work, notification lights that normally go off after a few seconds stayed on, the car wouldn't accelerate when I pushed on the gas petal. Of course they didn't want to stand by their work and pay for the damage repairs, saying something was wrong with my car (my car was only a bit over 4 years old at the time and people don't buy Toyotas because they fall apart in that short amount of time). Only because I had a 3rd party company hired by my car's maker was why I was able to get the money for the repairs.

I realize this is one of only a few roadside assistance/towing companies in Laramie, so there's not much choice. They did do a good job the previous times they jumped my car, so it's not that they are completely horrible and should be avoided at all costs. However, I warn you to watch them work from the beginning if they are to give you a jump - make sure they are hooking it up in the right order; if you don't know at least stand there and ask questions to make them think about what they are doing while they are doing it. Be especially wary if it's near the end of the day, they are human after all and watching them/asking questions will help you and them avoid headaches of going through the repair claims process.

I- 80 Towing and their staff have been nothing but professional and courteous. We had to have our truck pulled out and they were unsure as to if they could help. It worked out and the young gentleman was helpful and got us out. I just had another tow because my car would not start and both the office staff and the 2 tow drivers were very helpful and friend. Thank you ZACH! I would recommend to anyone!

They came out in the middle of the night to fix an extremely stuck spare on my van. It was much harder than I anticipated and I told them to forget it and I'd take it somewhere in the AM. They stayed another hour and got it unstuck without breaking any of the cheap plastic parts that held it in. THANKS!!!